Online Support for JewelTag Pro
download MEGANETHELP This file will allow meganet personnel to connect to your computer for support purposes.
Tags Worthy of Your Jewellerry
Instructions
When clicked on Meganethelp, the system will confirm if you want to Run or Save the file. Click on Run. Vista and windows 7 will reconfirm if this is indeed what you want to do.
After confirmation the program will run and you will be presented with the screen shown here. click on the person that you require support from eg. “JewelTag1” and press Connect button should make the connection.
When clicked on Meganethelp, the system will confirm if you want to Run or Save the file. Click on Run. Vista and windows 7 will reconfirm if this is indeed what you want to do.
After confirmation the program will run and you will be presented with the screen shown here. click on the person that you require support from eg. “JewelTag1” and press Connect button should make the connection.
If the connection fails check that-
Meganethelp is Ver 2013 (ver 1 multiconnect will not work)
Firewall is off
User access control is set to allow.
No antivirus is blocking incomming connections.
